Los Gatos Swim & Racquet Club, located at 14700 Oka Road in Los Gatos is currently accepting applications for Front Desk Staff.
Qualifications and Requirements:
- Experience in a customer service industry/position
- Excellent communicative skills
- Neat and clean
- Professional, yet friendly manner
- Hospitality oriented
- Enthusiastic
- Responsible
- Self-motivated, takes initiative
- Team player
General Duties:
- Courteously and efficiently provide exceptional service to all members, guests and employees.
- Keep the Club a safe and secure environment.
- Perform functional tasks for the operations of the desk and the entire Club.
- Maintain an up-to-date, well-informed and precise knowledge of the policies, procedures, events, activities, information, security and personnel.
Customer Service Responsibilities:
- Maintain a professional rapport at all times.
- Proudly present you and the Club with a professional posture, uniform and attitude.
- Create a positive first impression and last impression either in person or on the telephone.
- Be attentive and listen carefully.
- Follow through so the member or guest perceives that you care.
- Greet members and guests upon arrival using the person's name within 15 seconds of their walking through our door.
- Handle basic problems and complaints in a non-personal, calm and professional manner
Hours:
Part-time position (20-30 hours/week) Shifts: 5:00am to 1:00pm, 8:00am to 3:00pm. and 3:00pm to 10:00pm
$9.00 per hour
Contact Chris Denevi, Front Desk Manager at (408) 356-2136 and/or send resumes Attention: Chris Denevi via fax: (408) 358-2593 or email chris@lgsrc.com.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.